Team Viewer online support for J.A. Woollam Co, Inc. Spectroscopic Ellipsometers
All systems running with CompleteEASE software are covered:
During the basic maintenance session, we will explain by phone and TeamViewer the details of system alignment, system check and calibration.
We offer this service to new and existing customers, based on three levels: Basic Maintenance, Repeated Maintenance and special intensive Service Support, if needed.
|Basic Maintenance||Repeated Maintenance||Service Support|
|W-TV-BMT 400 EUR*)||W-TV-RM 135 EUR*)||W-TV-Service 400 EUR*) **)|
*) Incentive price valid until 31 Dec 2017, excl. VAT
**) If system needs to be returned for repair or when on-site service is required, 250 EUR will be counted against the final repair invoice.
Requirements for TeamViewer session:
- Connect ellipsometer PC to network and internet (use LAN cable if possible)
- Install TeamViewer
If your ellipsometer is not connected to the internet we may be able to suggest a temporary solution for external communication. Please contact us for more information.
We look forward to meeting you through TeamViewer soon.